Legal

PRIVACY POLICY

This privacy statement is effective as for the last update date listed above. Please note that this privacy statement will regularly be updated to reflect any changes in the way we collect, use, and handle your personal data or any changes in applicable laws. This Privacy Policy describes Our Policies and how they impact you should you choose to use this website, your rights, and how the law protects you.

1. Who we are

StratNorth, LLC is a United States-based Company offering IT consulting services to other businesses (most commonly referred to as a B2B (Business to Business) entity. Within this Privacy Policy, the associated Copyright Disclaimer and Terms and Conditions the Company may be referred to as “we”, “us” or “our”.

Our website address is: https://stratanorth.co

You may contact us if you have any questions about this Privacy Policy via the following:

Email: PrivacyPolicy@stratanorth.co

Phone: +1 (617) 612-5231

StrataNorth, LLC
15 Main Street, Suite 139
Watertown, MA 02472

2. How do we use personal data when you visit StrataNorth website?

We collect very little data when a website user visits the site but do collect personal data when a website user chooses to engage with us and provide the data willingly by emailing, calling, or completing and submission of a contact form.

Below is a chart that describes the categories of personal data we collect:

CATEGORY

TYPES OF INFORMATION (POSSIBLY) CAPTURED BY CATEGORY

Personal details, contact details, and identifiers.

Name, e-mail, phone number, or physical address.

Marketing and research information

Identifiers – the IP address, e-mail address, phone number if used for direct marketing, and name and address
Browser/web history data
Analytics and profiles of the individuals based on the data collected on them

Position and professional or employment-related information.

Professional or employment-related information, such as Company Name.

Cookies and geolocation data

As described below, we also may collect geolocation data in some circumstances. Please see our Cookies policy for more details regarding our use of cookies.

We only use the personal data outlined above for very specific purposes as outlined below.

PURPOSE

LEGAL BASIS

Managing our contractual relationship with you.

Necessary for the performance of a contract to which you are a party.

Complying with legal requirements.

Necessary for the compliance with a legal obligation to which we are subject.

Monitoring your use of our website and any apps and tools you use.

Justified on the basis of our legitimate interests of avoiding non-compliance and protecting our reputation.

Social listening (Identifying and assessing what is being said about StrataNorth and our clients on social media (only publicly accessible content) to understand sentiment, intent, mood and market trends and our stakeholders’ needs and thereby improving our services.)

Justified on the basis of our legitimate interest of protecting our assets and our brand on social media

Improving the security and functioning of our website, networks and information.

Justified on the basis of our legitimate interests for ensuring that you receive an excellent user experience and our networks and information are secure.

Undertaking data analytics to provide a better user experience. (more details on how we run analytics on our website can be found in our Cookies Policy).

Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations.

Marketing our products and services to you (unless you objected against such processing, as further described in the section “How do we use personal data for marketing purposes?” below).

Justified on the basis of our legitimate interests for ensuring that we can conduct and increase our business.

We will process your personal information for the purposes mentioned above based on your prior consent, to the extent such consent is mandatory under applicable laws.

To the extent you are asked to click on/check “I accept”, “I agree” or similar checkboxes in relation to a privacy statement, doing so will be considered as providing your consent to process your personal information, only where such consent is required by mandatory law.

3. Who do we share your data with?

We do not share your data with any third party (unless when required by law or in the good-faith belief that such action is necessary to):

Conform to the edits of the law or comply with a legal process served on StrataNorth’s website.
Protect and defend the rights or property of our website.
Identify the person who may be violating the law and who may be attacking our website.
Cooperate with the investigation or purported unlawful activities

4. What personal data we collect and why we collect it?

We only collect personal data when website visitors decide to contact us via a contact form or by sending us an email.

Contact forms

Should you decide to contact us via our contact form on the website the following input attributes (fields) are in use. The following outlines the fields, their purpose, and their attributes.

FIELD NAME (required/optional)

PURPOSE

First Name (required)

Required in order to identify yourself (first name) when contacting us.

Last Name (required)

Required in order to identify yourself (last name) when contacting us.

Contact Email Address (required)

The email address you wish for us to respond back to enabling us to answer your inquiry.

Phone (optional)

The phone number you wish for us to respond to your inquiry – this is optional.

Company Name (optional)

The name of your business – this is optional.

Subject (required)

Freeform text that briefly identifies the nature of your inquiry.

Message (required)

Freeform text that allows you to explain the nature of your inquiry and any details you wish to provide to help us better understand how we can help you.

When completing a contact form and in order to be able to submit your inquiry you will be asked to check a mandatory box that confirms your agreement to a privacy declaration. It reads as follows:

“By submitting this form, you hereby agree to have read and that you accept our Privacy Policy. Your IP address [our IP will be listed] will be stored in our database.”

When you contact us via the Contact form upon submission you will receive an auto-generated email that captures the details of your inquiry as entered by you into our messaging system.

Cookies

NECESSARY / ESSENTIAL COOKIES

PURPOSE

Browser defaults

Your browser may generate session related cookies for your connection to our website – we however do not set any session-based cookies for general viewers to our website.

COOKIES POLICY / ACCEPTANCE

PURPOSE

None in use

Plugin controlled pop-up alerts of cookie policy tracking by the use of a cookie to store preferences.

FUNCTIONALITY COOKIES

PURPOSE

EForm-submission-5

If you submit a comment to us via the Contact form this cookie will store a counter of each submission. No other personally identifiable information is stored. This cookie expires after 1 year from last submission.

TRACKING / USAGE COOKIES

PURPOSE

None in use.

Usage of cookies to track user preferences, usage and marketing attributes.

5. Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Analytics

We use several tools for the purpose of managing our website and gaining insight into the overall traffic patterns that occur as viewers navigate through the site pages. The data captured by the server logs for analytics do not connect user data provided by an individual who completes a contact form or sends us an email with the log data of baseline traffic monitoring.

AWSTATS

Analytics Anonymous data (all website visitors)

When you visit this website, we automatically collect some information that is stored in the web server logs. These logs contain a history of page requests. Information about the request, including client IP address, request date/time, page requested, HTTP code, bytes served, user agent, and referrer are added. A statistical analysis of the server log is used to examine traffic patterns by time of day, day of the week, referrer, or user agent. The software used to analyze the server logs is AWStats: https://www.awstats.org

Webalizer

Analytics Anonymous data (all website visitors)

When you visit this website, we automatically collect some information that is stored in the web server logs. These logs contain a history of page requests. Information about the request, request date/time, page requested, HTTP code, bytes served, user agent, and referrer are added. A statistical analysis of the server log is used to examine traffic patterns by time of day, day of the week, referrer, or user agent. The software used to analyze the server logs is Webalizer: https://www.webalizer.org

7. How long we retain your data?

We will retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent that is necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. We will also retain usage data for website performance improvements and ensure that we invest in functionality that makes the website stable, accessible, and deliver value.

8. What rights do you have over your data?

If you have contacted us via a contact form or email you can request to receive an exported file of the personal data, we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Links to other websites.

We may reference content on our website or our blog (which is part of this website) that have links to other websites. These other websites are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit and in no way does this Privacy Policy have any relationship with those found on other websites.

10. Social Websites

We have links and a presence on the following social websites (services). If you click on any of the links that take you to our social presence on the corresponding service provider below you will be directed to that service’s site. We strongly advise you to review the Privacy Policy of these sites. We have provided you with the links to the Privacy Policies of Facebook, LinkedIn, and Reddit. We do not share data from this website with these service providers and in no way does this Privacy Policy have any relationship or bearing with those found on these service provider sites.

Facebook

StrataNorth has a social media presence on Facebook. When you click on the link on this website to access our Facebook page you will leave this website and be redirected to Facebook. You should read the Facebook Privacy Policy found here: https://www.facebook.com/privacy/explanation

StrataNorth has a social media presence on LinkedIn. When you click on the link on this website to access our LinkedIn page you will leave this website and be redirected to LinkedIn. You should read the LinkedIn Privacy Policy found here: https://www.linkedin.com/legal/privacy-policy

StrataNorth has a social media presence on Reddit. When you click on the link on this website to access our Reddit page you will leave this website and be redirected to Reddit. You should read the Reddit Privacy Policy found here: https://www.redditinc.com/policies/privacy-policy

11. How do we protect your data?

When you are viewing our website the communication between your computer (or device) is secured via SSL (Secure-Socket Layer) protocol which creates a 1:1 secure communication channel between you and the website. Any details you provide via the Contact Form is secured in the same manner and transmitted to our attention via internal communications (database/email).

We regularly permanently delete/purge inbound requests and communication to ensure that only the minimal information is kept for the sole purposes described within this Privacy Policy. Your data when stored within our systems is done through the use of strong password-protected systems utilizing encryption and other means of data security.

12. Essential Providers

This website utilizes several technology providers (technologies) that are essential for usability, functionality, or management. Where applicable some technologies which may passively capture or track personally identifiable information are listed below (e.g., IP address). These providers do not have visibility with any details of your personal information that you may share with StrataNorth (e.g., Name, email, communication details, etc.). We do not share your personal information with third-party technologies supporting that support this website.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The only information that Google will be aware of (is the page being accessed, the font used on that page and the IP accessing that page). The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Google’s privacy policy at https://policies.google.com/privacy

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc. If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored. If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account. For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy

Hosting

Our website uses cloud-based hosting technologies provided by ICDSoft, LLC. If you visit our website, you are thereby accessing a series of web pages hosted in cloud-based hosted environments that serve up the content to our viewers. Server logs, website traffic monitoring tools, and some security analytics tools provided by (or in coordination with) ICDSoft, LLC hosting will record the website pages, your interactions on those pages, and your IP address. ICDSoft’s privacy policy at: https://www.icdsoft.com/en/privacy

13. GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

You have given us your consent for processing Personal Data for the purpose of us contacting you with an inquiry to an email or Contact Form submission.
As necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
As necessary for compliance with a legal obligation to which StrataNorth, LLC is subject.
As necessary in order to protect your vital interests or of another natural person.
As related to a task that is carried out in the public interest or in the exercise of official authority vested in StrataNorth, LLC.
As necessary for the purposes of the legitimate interests pursued by StrataNorth, LLC.

Your Rights under the GDPR

We respect the confidentiality of your Personal Data and guarantee you can exercise your rights.

You have the right under this Privacy Policy, and by law, if you are within the EU, to:

Request access to your Personal Data. The right to access, update or delete the information that we have on you.
Request correction of the Personal Data that we have on you.
Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
Request the erasure of your Personal Data. You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
Request the transfer of your Personal Data. We will provide to you, or to a third party you have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw your consent. You have the right to withdraw your consent to use your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the website.

Exercising of Your GDPR Data Protection Rights

You may exercise your rights of access, rectification, cancellation, and opposition by contacting Us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

14. CCPA Privacy

Your rights under the CCPA.

Under this Privacy Policy, and by law if you are a resident of California, you have the following rights:

The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
The right to access / the right to request. The CCPA permits you to request and obtain from us the information regarding the disclosure of your Personal Data that has been collected in the past 12 months by us or any subsidiaries to a third party for the third party’s direct marketing purposes.
The right to say no to the sale of Personal Data. You also have the right to ask us not to sell your Personal Data to third parties. You can submit such requests by email or postal.
The right to know about your Personal Data. You have the right to request and obtain from us information regarding the disclosure of the following:
- The categories of Personal Data collected
- The sources from which the Personal Data was collected
- The business or commercial purpose for collecting or selling the Personal Data
- Categories of third parties with whom We share Personal Data
- The specific pieces of Personal Data we collected about you

The right to delete Personal Data. You also have the right to request the deletion of your Personal Data that has been collected in the past 12 months.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer’s rights, including by:
- Denying goods or services to you
- Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
- Providing a different level or quality of goods or services to you
- Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your CCPA Data Protection Rights

In order to exercise any of your rights under the CCPA and if you are a California resident, you can email, call or write to us via the contact information provided below.

We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

15. Do Not Sell My Personal Information

We do not sell personal information.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law and if you are a California resident, you can contact us using the contact information provided.

16. California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online websites, services, or applications to request and obtain the removal of content or information they have publicly posted.

To request the removal of such data and if you are a California resident, you can contact us using the contact information provided below and include your email address.

17. Contacting Us

Be aware that your request does not guarantee the complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

To contact us in regards to this Privacy Policy or your rights expressed under GDPR, CCPA, or CBPCS 22581 (or general inquiries) you may do so via:

Email: PrivacyPolicy@stratanorth.co

Phone: +1 (617) 612-5231

StrataNorth, LLC
15 Main Street, Suite 139
Watertown, MA 02472