MSP | Frequently Asked Questions

StrataNorth’s FAQ Headquarters

Are you contemplating the benefits of engaging with an MSP/MSSP? Or maybe you’re already partnered with one, but you’re unsure if they are a good fit for your business. At StrataNorth, we’re here to assist. Our FAQ guide is designed to help answer your questions about MSP/MSSPs, how they can drive your business growth, and how to ensure the relationship provides the most value to your business.

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A Managed Services Provider (MSP) is an extension of your business that focuses on managing your IT infrastructure and systems proactively. MSP services provide you with expert IT services without the expense of hiring full-time IT staff.

A Managed Security Services Provider (MSSP) is a specialized type of Managed Services Provider that focuses specifically on handling an organization’s security needs. This focus includes but is not limited to managing firewalls and intrusion detection systems, conducting vulnerability testing, investigating and responding to security incidents, and implementing and maintaining effective security policies and procedures.

By partnering with StrataNorth, you will have peace of mind knowing that your technology needs will be met swiftly with a thoughtful and proactive approach. This peace of mind helps remove the stress of IT so you can focus on what you do best – serving your customers.

We can help reduce IT costs by providing you with a predictable monthly pricing model and reducing overhead by leveraging a full team of IT experts at a fraction of the cost of a traditional IT department. We can also help reduce costs associated with downtime and security breaches through proactive monitoring, securing, and maintaining your systems.

Our innovative security-first approach, our roots as true technology consultants, and our first-class solutions truly set us apart. We treat every client as a unique partner, ensuring their needs are met and their businesses are empowered to succeed.

By implementing robust security measures, StrataNorth’s innovative security-first approach can strengthen your cybersecurity. We focus on implementing appropriate security measures for your particular business needs. Check out all of our security services here: Cybersecurity and Compliance

We serve a diverse range of industries, including healthcare, finance, startups, automotive, manufacturing, defense, and more. Our team has the expertise to provide tailored solutions for businesses of all sizes and industries.

Still, Have Questions? Let’s Connect

If you still have questions or need more clarity, don’t hesitate to contact us at StrataNorth. Our team is ready to discuss your unique needs and show you how our tailored services can help your business thrive.

StrataNorth LLC
15 Main Street, Suite 139
Watertown, MA 02472


Phone: +1 (617) 612-5231